Help from

Planfor advises you


Delivery charges:

Delivery charges are automatically calculated based on the items chosen.
More information on Delivery charges

Method of transport:

Deliveries are carried out by the transporter GLS, Coliposte or another specialist transport company.
The delivery method is up to you except for certain products or destinations.
More information on Method of transport

Delivery destination:

Once the billing address has been entered, you can change the delivery address if it is different.
If the name and address are different (for example a present or gift), we will attach a card showing who sent the parcel rather than attach the invoice.
More information on Delivery destination


We can only control the dispatch date and not the delivery date. You can send us an email requesting a specific dispatch date for your order.
More information on Dispatch

All about Delivery


Payment & Security

You have two payments methods at your disposal. It is important to confirm your online order whatever your chosen method of payment, so that it can be processed without delay.

Credit or debit card
Bank transfer

All about Payment

Planfor answers you

If the information mentioned above has not helped you... Do not hesitate to contact our customer service:

Contact form

Leave us a message and our team will get back to you as soon as possible.

Click here


Monday to Friday from 8am to 12am and from 2pm to 5pm.

(020).7660.0178 (No extra charges)
* Except on Bank Holidays

Pépinières PLANFOR
1950 Route de Cère
Tel : (020).7660.0178